HeyTruk

Book a truck

What to put in a request

Name and email, the event's date, address, headcount and whether it is indoors; how guests will pay; service style, dietary needs and anything the merchant should know.

On a merchant's events page, tap Request quote. The form asks for:

  • Your name and email. That is how quotes reach you. A phone number is optional.
  • The event: a name, the date (and whether the date is flexible), the address, indoors or outdoors, and whether there is power on site. A merchant without a generator needs power.
  • Guests: the headcount. Quotes are per head, so get it close.
  • Who pays: you (one bill) or your guests (at the window).
  • Service style and package, from what the merchant offers.
  • Dietary needs and anything else in Notes: timing, parking, a loading dock, a theme.
  • Exclusivity, if you need the merchant to be the only food at the event, and whether you need a certificate of insurance.

Tap Request quote. The merchant sees it at once; "Seen, waiting on a quote" shows on your side when they have opened it.

Tips

  • Say the serving window ("food from 12 to 2"), not just the event time.
  • If the date is flexible, say so; it gets you more quotes.
  • A rough budget in Notes helps the merchant pick the right package.

Checked against the app on October 5, 2026.

Still need help?

Submit a ticket

Send the details and we reply by email.

Submit a ticket ›

Chat with support

Ask anything about the app.

Start a chat ›

Community

Questions, ideas, truck tips and bug reports from people who use HeyTruk.

Go to the community ›

Help in the app

Open Settings and tap Help to search topics or start a chat.

Get the app ›