Troubleshooting
Sign-in code never arrives
Check the number, wait a minute, resend. Five codes per number in 15 minutes; after that, wait. Carrier spam filters and short-code blocks are the usual causes.
- Check the number. Tap Change number and read it back. A typo is the most common cause.
- Wait a minute, then Resend code. Texts can lag a few seconds to a minute.
- Five codes per 15 minutes. After five requests for one number the app says "Too many codes requested" and asks you to wait a few minutes. The limit resets on its own.
- Can the number receive texts? Landlines, some VoIP numbers and numbers with short-code blocking cannot. Ask your carrier to allow short-code messages.
- Check Messages filters. On iPhone, Settings → Messages → Unknown & Spam can hide texts from unknown senders; look in the Unknown Senders folder.
- Try Sign in with Apple if you have an Apple account. You can add your phone number afterward under Settings.
If none of that works, contact support with the number you are using and the time you tried. We can see whether the code was sent.
Checked against the app on October 5, 2026.