Account, app settings and privacy
Alert settings
Everything about alerts in one place: the Alerts screen, pause, sound, hours, and the line question.
Under Me → Settings → Alerts:
| Row | What it does | More |
|---|---|---|
| Alerts | Each truck you follow and how often it alerts you; new trucks in your Radar; the daily summary; the weekend email | The Alerts screen |
| Pause alerts | Stops every Hey until you turn it back on | Pause all alerts |
| Alert sound | The HeyTruk jingle or the ice cream jingle | Alert sound |
| Alert hours | Windows when alerts can reach you | Alert hours |
| Ask me about lines | At a truck, the app asks how long the line is, with the app closed; needs location set to Always | below |
Ask me about lines
When this is on and your phone's location is set to Always, arriving at a merchant can prompt a one-tap question: no line, a few people, or 10 or more. Only people already standing there are asked, and the answers show on the merchant's page for everyone. Turn it off here at any time; it is independent of the phone's permission.
Per-Radar hours
Each saved Radar can keep its own listening hours under Me → Radar. See Alert hours.
Checked against the app on October 5, 2026.