Why did my points not show up?

Check these in order.

1. The visit was not verified. Points for a visit need a payment the app can confirm: tap the sticker, scan the code, or tap I just paid after paying at the merchant's own register. If the merchant has not switched on rewards, no visit can be verified there yet. See Verified purchases and stamps.
2. It is still confirming. A stamp can take up to 10 minutes after you pay. Pull down on the Rewards screen to refresh.
3. Second visit the same day. One verified visit per merchant per day; the app says "Already counted today."
4. The action only pays once. Following, chasing, sharing and first-time ranking pay once per merchant. A Bite Note with a photo pays once per merchant per day.
5. The rank was not backed. The 15 points for ranking need a verified visit or check-in at that merchant in the last 30 days, or a photo with your ranking.
6. It is waiting for Claim. Weekly challenges and badges pay when you tap Claim on the Rewards screen.
7. You are looking at status points. The level meter counts visit points in full and everything else at 25%, so it moves less than your balance. Your spendable balance is at the top of the Rewards screen.

If the points are still missing after an hour, contact support with the merchant's name, the date and time, and what you did.