HeyTruk

Account, app settings and privacy

A tour of Settings

Every row in Me → Settings and what it controls: alerts, preferences, privacy and data, help, support, legal and account.

Open Me → Settings. Top to bottom:

Beta Test

  • Beta Tour: seven quick missions to test HeyTruk; turns on demo mode. Exit Tutorial turns demo mode off and clears demo activity. See Take the in-app tutorial.

Alerts

  • Alerts: which trucks and events alert you, and how often.
  • Pause alerts: no truck alerts until you turn this back on.
  • Alert sound: the jingle that plays; tap one to hear it.
  • Alert hours: when alerts can reach you; add a window for each part of your day.
  • Ask me about lines: at a truck, the app asks how long the line is. Works with the app closed.

See Alert settings.

Preferences

  • Distance units: miles or kilometers.
  • Language: set in your phone's settings.

Privacy and data

  • Privacy: what you share and who sees your profile.
  • Download my data: a copy of everything HeyTruk keeps about you.

Help

  • Send feedback: bugs, ideas and missing trucks.

Support HeyTruk

  • Become a supporter: help keep HeyTruk free.
  • Buy us a coffee: a one-time thank you.
  • Terms of Use, Privacy Policy, and Map data (maps and place data © Apple Maps and OpenStreetMap contributors).

Account

  • Sign out: signs you out on this phone.
  • Delete account: permanent.

Checked against the app on October 5, 2026.

Still need help?

Submit a ticket

Send the details and we reply by email.

Submit a ticket ›

Chat with support

Ask anything about the app.

Start a chat ›

Community

Questions, ideas, truck tips and bug reports from people who use HeyTruk.

Go to the community ›

Help in the app

Open Settings and tap Help to search topics or start a chat.

Get the app ›